Gas, electricity and pre-paid meters
Gas and electricity suppliers have agreed an emergency package of measures to ensure vulnerable people do not get cut off amid a virus outbreak. Suppliers have contingency plans in place to ensure a continuous service to homes.
More than four million people who are on prepayment meters will receive help if they cannot get out to top up. If you are struggling with your utility bill or to top up your meter you should contact your supplier and discuss your needs.
You can get your suppliers phone number and see the supports on offer here: https://www.moneysavingexpert.com/news/2020/03/uk-coronavirus-help-and-your-rights/#rent
You may be entitled to statutory sick pay from day one
If you need to take time off work due to becoming unwell from coronavirus, you’ll be entitled to your usual sick leave and sick pay.
If you’re self-isolating on Government advice you should be entitled to statutory sick pay
The Advisory, Conciliation and Arbitration Service (ACAS) says it’s “good practice” for your employer to pay your usual contractual sick pay as outlined in your contract of employment. https://www.acas.org.uk/checking-sick-pay/statutory-sick-pay-ssp
Statutory sick pay currently stands at £94.25 a week – you must be employed and earn an average of at least £118 a week to be entitled to it
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New to claiming claiming benefits?
If you’re not claiming any benefits you might be entitled to claim employment and support allowance (ESA) or universal credit to top up your income. Some changes are being made to these benefits in response to COVID-19:
- Contribution-based employment and support allowance (ESA) benefit will become available to claim from the first day of sickness rather than the eighth. This is for people directly affected by coronavirus or self-isolating according to Government advice, or who are caring for a child who’s ill or been told to self-isolate.
You can get up to £73/week – the amount won’t be affected by either you or your partner’s savings or income, though if you get a private pension worth more than £85/week it’ll be reduced.
You’re typically eligible for contribution-based ESA if you’re self-employed or employed but unable to work, and have at least two years of national insurance contributions.
To apply, you can either:
– Call Jobcentre Plus to apply by phone
– Download and print the ESA1 form and send or take it to your local Jobcentre Plus
Paying your rent
If you’ll struggle to pay rent during the coronavirus outbreak you should speak to your landlord as soon as possible to let them know your situation and work out a repayment plan.
It’s also worth checking whether you’re receiving all the financial help with housing you’re entitled to, which could be from benefits such as universal credit. You can check your benefit entitlement at https://www.entitledto.co.uk/ or https://www.gov.uk/benefits-calculators
The Government has announced that landlords won’t be able to start eviction proceedings for at least the next six months. Emergency legislation is being introduced, though it’s not yet clear when this will come into force. Beyond this six months, you’ll be expected to work with your landlord to establish an affordable repayment plan that takes your circumstances into account
Help with Mortgage
How are lenders helping their mortgage customers?
Details from https://www.moneysavingexpert.com/news/2020/03/uk-coronavirus-help-and-your-rights/#rent
Lender | Waiving fees for missed payments? | Offering reduced payments? | Offering mortgage holidays? | Impact of mortgage holiday? | When can you apply for mortgage holidays? |
Bank of Scotland | Yes | Yet to respond | Yes | TBC | TBC |
Barclays | N/A – Barclays does not charge for late payments. | No | Yes | Increased mortgage term | TBC |
First Direct | No | No | Yes for loans, no for mortgages | N/A | N/A |
Halifax | Yes | Yet to respond | Yes | TBC | TBC |
HSBC | No | Yes | Yes | TBC | TBC |
Landmark | TBC | TBC | TBC | TBC | TBC |
Lloyds | Yes | Yet to respond | Yes | TBC | TBC |
Nationwide | Yet to respond | Yet to respond | Only for mortgages | Increased monthly payments | Immediately (unless direct debit already in process) |
NatWest | No | No | Yes, for up to 3mths | Increased monthly payments | TBC |
NRAM | TBC | TBC | Yes | TBC | TBC |
RBS | No | No | Yes, for up to 3mths | Increased monthly payments | TBC |
Santander | Yet to respond | Yes | Yes | Flexible | Immediately (though 5 days’ notice is best) |